Upoc: Help

Premium Profile Pics

Turning Messages ON and OFF

Quitting Groups and Channels

what's upoc?
Upoc is an easy-to-use wireless service connecting you to your friends, your interests, the world -- whenever and wherever. With Upoc, your mobile phone is more than a phone. You can use it to send text and voice messages to groups and individuals, and you can get up-to-the-second information on the events, places, and people you're interested in.

upoc components
There are five ways to access Upoc:

The Upoc Web Site
Upoc.com is a great place to get started. Set up your account (it's quick and easy) and then start or join a group or channel.

The Upoc WAP/Wireless Web site
If you have a WAP-enabled phone, just point your browser to Upoc.com. The WAP site offers all of the same features as the Web site.

The Upoc Voice Message System
Once you've set up your account on Upoc.com, dial into our Voice Message System at 973-242-1550 to to add a Voice Chat subscription. With Voice Chat, you can send voice messages to your groups, or to individuals in your groups.

SMS
Upoc messages get delivered to your phone as text (SMS) messages. You can also send SMS to groups, or privately to other members that you meet. If you want to unsubscribe or invite new people to a group, you can do that directly from your mobile phone using SMS. More help on sending text messages from your phone.

BREW
Verizon customers can download a BREW version of Upoc from "Get it Now." Simply go to "Get it Now" from your Verizon Wireless phone and choose "Get Messaging." Click here learn more about BREW.

Cost of Upoc / Upoc Premium
A Upoc web subscription is free. But carrier charges may apply. These include standard-rate messaging for Text Messages (SMS), picture messages (MMS) and Wireless Web access (WAP browser).

Please click your carrier below to see what Upoc Premium Services are available to you.

AT&T
Alltel
Boost
Sprint
T-mobile
Verizon Wireless

If your carrier is not listed, Premium services are not available to you at this time. Check back soon!

your personal home page
Your home page is customized just for you -- giving you immediate access to anything you want to do on Upoc. It also displays your groups, channels, settings, and alerts so you can get right to them.

Alerts
Alerts are things you need to take care of:

Invites to join groups and/or channels which you've been sent
Other members' requests to join groups you've started
A reminder to turn messaging On if you had turned it Off

Find a Member
On the Members panel, click the "Find a Member" link. You'll be taken to a page where you can search for a member by entering the member's handle, or search by hobbies & interests. You can narrow your search results by entering an age range, state and gender. If the person you are searching for is a Upoc member, we'll display their handle. Click on the handle and you'll be taken to his Profile page. From there, you can find out more information and see what groups and channels he belongs to. You can even send him/her a message if you like.

Address Book
Adding members to your address book allows you to quickly send a message to others. Once you add members to your address book, they will appear in the pulldown list on the "Send a Message" page, accessible from the Messages panel on every page of Upoc.com.

You can remove someone from your address book at any time by clicking the "remove" button on your "Address Book" page. Removing someone from your address book does not mean he/she will not be able to send you messages.

Block List
Your block list is a way to prevent unwanted messages from those Upoc members you don't want to hear from -- ever!

To add someone to your Block List, click "Block List" under the Members panel from the top nav. Once on your "Add to Your Block List" page, simply type in the Upoc handle of the member you wish to silence (or click "search" if you don't know it) and click "block."

You will not receive any messages from anyone on your block list, including messages they send to any groups you share. The best part is, people you have blocked will not know that you have blocked their messages from reaching you, so be sure not to tell them you are blocking them.

You can remove someone from your block list by clicking the "Unblock" button next to their name. Once you remove someone from your block list, they will once again be able to send you messages.

groups
Groups are communities created by members and are made up of people who exchange messages with each other. Anyone can start a group. Members can send messages to the entire group or to any individual member of the group. There are three types of groups -- chat, connection and broadcast:

In a chat group, any member can send messages, and replies go to all members
In a connection group, any member can send messages, and replies go to sender
In a broadcast group, only the group owner can send, and replies go to owner

Groups are further divided into how membership is handled. Groups can be public, private or secret:

If a group is public, anyone can join (no approval required for membership)
If a group is private, anyone can ask to join, but the group founder still has the final say on who gets in
If a group is secret, you can only get in if you get an invite from one of the group members

Finding Groups on Upoc.com
Make new friends by joining a public group. Check out the "Featured Groups" on your home page or go to "Browse Communities." Under each category, the most popular groups are listed first. Read the first sentence or so of the group description, and when you find one that interests you, just click on the name of the group to learn more about them.

You can also find groups using a keyword. Just click "Find a Group" under the Members panel on the top nav. Enter your search terms and click "Search." Note that secret groups won't show up in your search, since membership is by invitation only.

Joining Groups
Via Upoc.com
Basically, there are three ways to get into a group:

To join public groups, just click "Join" (no permissions or invitations are needed)
If a group is private, click "Ask to Join," or someone in the group can send you an invite
If the group is secret, you can only get in if someone sends you an invite

Via SMS
If someone sends you an invite, you can accept right from your phone just by replying to that message.

Browsing Romance Groups
If you are age 18 or over, and you have a validated phone on Upoc, you will be eligible to purchase a Romance Message History subscription, which will allow you to browse the message history of all Romance groups on the upoc.com website and wireless web site.
Browsing message history allows you to check out groups without actually joining them. That way, you can get a sense of the chat topics and the messaging volume before becoming a member.
When you join a Romance group, you get to enjoy the convenience of receiving group messages to your phone, via SMS. However, even as a group member, you will not be able to view the message history for that group without subscribing to do so.
If you are an owner of a Romance group, you will not be subject to the subscription fee for that group. You will, however, need to purchase a subscription to view the message history of Romance groups you do not own.
Please note that this service may not be available on all carriers.

Via SMS

Send the word "JOIN" plus the group handle, not the group name (ex. JOIN dailyquip), to 8762.
You will receive an SMS stating the charges that apply to members of that group.
Reply OK and you will be joined. You will then receive a confirmation SMS letting you know your account has been charged. Please note that if you quit any Upoc Premium group or channel and wish to rejoin, you will have to pay the subscription fee again.

Via WAP

Go to Groups > Find a Group and when you locate the group you want to join, go to "Join."
Reply OK to the SMS and you will receive confirmation that you have successfully joined and that your account has been charged.

Your Groups
The groups you belong to are listed on your Communities page and the "My Communities" panel on your personal page. These pages give you access to all the things you can do as a member and/or founder:

View your group's home page, where you can read/send messages
Invite others into your group
Turn your group messages On and Off
Quit your group
Manage groups you own

Starting Groups
When you start a group, you call all the shots. Just go to the Communities section on Upoc.com and click "Start a Group."

As group founder, you will then be prompted to choose what type of group you want to create -- a chat group, a connection group or a broadcast group:

In a chat group, any member can send messages, and replies go to all members
In a connection group, any member can send messages, and replies go to sender
In a broadcast group, only the group owner can send, and replies go to owner

As group founder, you also get to choose your group name, group handle (the abbreviation that members will see as the "sender" in text messages from this group) and group description.

Next, you decide if you'd like your group to be public, private or secret:

If a group is public, anyone can join (no approval required for membership)
If a group is private, anyone can ask to join, but the group founder still has the final say on who gets in
If a group is secret, you can only get in if you get an invite from one of the group members

You also get to choose the following:

Who can invite others: all members or just you
If your group allows voice messages
If your group allows picture messages (MMS)
If your group allows polls
If you'd like to display the member list

Categorizing your group so that people with similar interests can find it is highly recommended. If you like, you can choose to skip categorizing your group -- and that's it! You'll get a "Congratulations on your new group" message right away. Now you're ready to invite others to join!

Managing Groups You Own
As a group founder, there are several things that you, and only you, can do. Groups that you've started will be marked with an asterisk inside the "My Communities" panel. Clicking on the group name will take you to its detail page. Click on the "Manage" button and you'll be taken to the Group Manage page, which allows you to do all of the stuff you need to do as a group founder, such as:

Take care of membership requests
If you chose to allow anyone to send invites, all of your group members can send invitations to your group. However, as group founder, only you handle requests to join your group. So how do you know whether to let someone in? Well, if you don't personally know the "candidate," start by checking out his or her profile. Once you're ready to make a decision, you can approve or deny memberships on the Group Manage page.

Boot unwanted members
If any members are being disruptive, you, as the group owner, are the one with the power to boot them from the group. You might want to warn them first with a message to give them a chance to stop their disruptive actions. If the disruptive member continues his or her actions, you can boot them from your "Manage Members" page, by going to the member's profile directly, or by selecting the member's handle from the group message history. Find the member(s) you want to kick out and click the "Boot" link next to their handle.

You will then be prompted to select how you want to handle the boot notification. For broadcast groups, notification will only be sent to the booted member. For chat and connection groups, boot notifications will be either Public (in which notification is sent to all members) or Private (only the booted member is notified).

Disband your group
You cannot quit any group you've started. If you decide you no longer wish to manage a group, you must disband it by clicking the "Disband" button next to the group name you wish to disband on the "My Communities" page. When you disband your group, all the members will receive a text message letting them know that the group no longer exists.

What you're not responsible for
Group founders do not moderate groups or approve messages before they are sent out. Anyone in public groups can send a message to anyone else in the group or to the entire group. If a group member is sending excessive or inappropriate messages, you are the only group member with the power to boot him/her from your group.

etiquette/message content
When you join a group, you should make sure to read the group description. Here, you'll often find useful information on what types of messages are acceptable and what types are not. Additionally, you should read through some of the group message history before you send a message to get a better idea of what types of messages people generally send out. Note that if the group founder doesn't like the content of the messages you send out, he/she has the right to boot you out of the group. If you think you've been unjustly booted, please send a message to the group founder. For more info on proper message etiquette, check out Upoc textiquette.

channels
Channels are official wireless sites from your favorite people like Bow Wow, Will Smith and Jennifer Lopez. Here, you can get news about special deals, or text messages from the stars you love, right on your cell phone.

Joining Channels
To join a channel, just click the "Join" button from the channel home page or the channel directory. You can access the channel directory from the "Find a Channel" link under the Communities panel, or from the "My Communities" panel on your home page.

If someone sends you an invite to join a channel, you can accept right from your phone just by replying to that message. You can also send the word "Join" (no quotes needed) followed by the channel handle to the main Upoc shortcode, 8762.

For example, if you want to join a channel whose handle is "Fabolous," just send "JOIN Fabolous" to the shortcode 8762.

Via SMS

Send the word "JOIN" plus the channel handle, not the channel name (ex. JOIN biblequote), to 8762.
You will receive an SMS stating the charges that apply to members of that channel.
Reply OK and you will be joined. You will then receive a confirmation SMS letting you know your account has been charged.

Via WAP

Go to Channels > Find a Channels and when you locate the channel you want to join, go to "Join."
Reply OK to the SMS and you will receive confirmation that you have successfully joined and that your account has been charged.

Your Channels
Now that you've joined a channel, it will appear on your home page in the "My Communities" panel and on your "My Communities" page. You can:

View any of your channel home pages
Turn messaging On or Off
Tailor your message options by channel via "Config" button
Quit a channel you're no longer interested in

text messages
Reading & Sending Text Messages on Upoc.com
Your Message Inbox shows all your messages for the past three days. There is no way to delete messages from your inbox, but don't worry: they disappear automatically after three days.

Sending text messages from the Web is easy -- the way to go when you are already online. Use the "Send a Message" link from the Messages panel on your home page. You can select recipients from a dropdown list of "My Groups" or your address book. Now, just type your message and press "Send" when you're done.

There are a number of other ways you can send a message from the Web site. You can use the "Send a Message" box from the group page of any group you belong to or you can hit "reply" or "forward" from a message in your Message History. You won't even have to choose a recipient; it's automatically filled in for you!

Sending Text Messages from Your Phone
Some wireless phone companies allow their users to send messages (SMS or e-mail) from their phones. Not all phones are capable of sending messages. Check with your carrier to see whether you have a phone that is capable of sending text messages.

Or, click here for a list of carriers. If your phone has an Internet (WAP) browser, you can point it to Upoc.com and log in with your handle and password. Then you can send messages from Upoc on your phone.

If you are a Sprint PCS subscriber, click here for special instructions on using Upoc.

Sending via e-mail
To send a message as an e-mail to a group, you need to send to the group handle as it appears on the group description page. For example, if you are a member of a group whose handle is "My_Friends," the e-mail address will be my_friends@upoc.com. Note that the group handle is different than the group's name.

You cannot send messages to a group of which you are not a member.

To send a message as an e-mail to a friend, use the e-mail format: friend'shandle@upoc.com.

Please note that in order to send a Upoc message from your e-mail address, you must first register and validate your e-mail by going to Settings and entering it in your Upoc profile. You will be sent a validation message to your e-mail, and you can either reply to it or click the link within the message to verify that it is a valid e-mail address.

Remember that messages can only be 120 characters long. It is much easier to check the message length if you send from Upoc, but if you use your e-mail program, be aware of the limit.

Quick tip:
If your phone can send messages, you can add your Upoc friends and groups' names to your phone's address book. Then you can shoot off a celeb sighting or message your buddy to tell them you'll be late with no hassle! No need to log in to the Web to send a message.
Then when you create a message, you can choose to send it to one of your phone's address book entries, and select their Upoc address as the target. That way you can chat right from your phone, without logging in to the Web.

Sending messages to groups
When you join a group, you will be sent a text shortcut. Keep this message in your phone's inbox or phonebook, and reply to it any time to send a message to that group. You can actually store the number like it was one of your friends' numbers. Create a new contact and call it the group's name; save that number to it. Then whenever you create a message, choose that contact as the recipient.

If you accidentally delete the shortcut, go to Upoc to have another sent to your phone. Log onto Upoc.com, go to the group's page and click on the link that says, "Send me an SMS shortcut."

How to send a message to a group without a shortcut:
Create a message of 120 characters or less using this format:
grouphandle:your message

Don't forget the colon!

Here's an example: To send a message to the group handle "Chat4Fun," just type:
Chat4Fun:NE1 want 2 chat?

Select "OK" or "Send"
Input Upoc's main shortcut code as the destination number: 8762
Select "OK" or "Send"
Note: The group handle can be found on the group page under "My Communities"

How to reply to a member's message to a group:

Select "Reply" to the member's group message
Compose a 120-character (or less) message

The message will go to the member, not the group

Sending a message to another Upoc member
How to send a message to a member without a shortcut:
Create a message of 120-characters (or less) using this format:
handle:your message

Here's an example: To send a message to a Upoc member "tigger42," just type:
tigger42:Hi! Wanna meet later?

Select "OK" or "Send"
Input Upoc's main shortcut code as the destination number: 8762
Select "OK" or "Send"

How to reply to a message from another Upoc member:

Select "Reply" to the message
Input a 120-character message and hit "OK" or "Send"

Sending Messages Via WAP
If you have an Internet-enabled phone, point your phone's browser to www.Upoc.com. The first time you use the site, you will have to log in with your number and password. From the Main Menu, press 1 to send a message.

Next press 1 to send a message to a group, or 2 to send a message to an individual member.

If you choose 1, "Send a Message to a Group," you will be presented with a list of 9 groups that you belong to as well as the option to see "More" groups, or the option to "Find a Group." Each group has a number next to it. Press the number of the group you wish to send a message to. If you select "Find a Group," you will be able to search for a group, and when found, select that group to send a message to.

If you choose 2, "Send a Message to a Member," you will be presented with a list of 9 members in your address book as well as the option to see "More" members in your address book, or the option to "Find a Member." Each member has a number next to it. Press the number of the individual you wish to send a message to. If you select "Find a Member," you will be able to search for a member, and when found, select that member to send a message to.

Once you've selected your message recipient, simply compose your message with your phone's keypad. This is similar to the way you input names and phone numbers on your mobile phone. You enter letters and numbers by pressing the appropriate keys on your phone.

Each key has more than one value. For example, pressing the 2 key once gives you the letter A. Twice gives you the letter B. Four times is the number 2. Five times and you're back to A. Once you've finished typing your message (remember, 120 characters max!), press "Send" and your message will go out.

Sending Polls
A great way to start a good chat is to send a poll. Polls can be about any topic, but keep in mind that if you are sending one to a specialized group, you should stay away from posting off-topic polls.

To send a poll, log on to Upoc.com and go to "Send a Poll" under the Messages tab. There, you will be able to choose what group to which you want to send the poll. Please note that the group you choose must be one that allows polls (if it does not, you will receive an error message and your poll won't be sent). You also choose what question you want to pose, up to five possible answers and how much time you want to allow for voting -- anywhere from 30 minutes to three days.

When you are finished selecting, click "Preview." Click "Edit" to make any changes, or if everything looks good, click "Send" and your poll will be sent!

voice messages
Voice messaging adds another dimension to your Upoc experience. You can get channel messages like song clips from your favorite artists, plus voice messages from groups and individual members. You can also send voice messages to your groups or to individual members in your address book.

In order to use Upoc's Voice Message System, you must have registered and validated your mobile phone with Upoc (if you haven't done so, go to Settings). Then dial 973-242-1550 and log in with your 10-digit mobile phone number and your password. When you have successfully logged in, you will be in the Main Menu.

Voice Chat Subscription
To use Upoc's Voice Message System to exchange voice messages with your groups and members in your address book, you must also subscribe to Voice Chat. To subscribe, call 973-242-1550 or click here and hit the "join" button.

You can cancel anytime in any of the following ways:

Log in at Upoc.com, go to My Communities, check the box next to Upoc Voice Chat, and select "Quit Checked"
Call 973-242-1550, log in with your 10-digit mobile number and Upoc password and select Cancel Voice Chat Subscription from the Main Menu.
You will receive a billing reminder one day before you are billed for the next month's subscription. Reply QUIT to that message.

Listening to Channel Voice Messages
When you have a new voice message, we'll send a text message to your cell phone letting you know. To listen, call the number in the message, or just log in at Upoc.com and click the voice message link in your "Alerts" panel.

Voice messages will also appear in your message history on Upoc.com, just like text messages. Channel message history goes back 30 days.

Listening to Group and Personal Voice Messages
When you have a new voice message, we'll send a text message to your cell phone letting you know. To listen, access our Voice Message System by calling 973-242-1550, or just log in at Upoc.com and click the voice message link in your "Alerts" panel.

Voice messages will also appear in your message history on Upoc.com, just like text messages. Group message history and your personal message history go back three days.

Sending Voice Messages
To send a voice message to one of your groups or to someone in your address book, call 973-242-1550 and log in with your 10-digit mobile number and password. If you're not already subscribed to Voice Chat, you'll be prompted to join. From the Main Menu, press 1 and follow the simple instructions. Once you select the handle of the member or group you're sending to, it's just like leaving a message on someone's answering machine or voicemail.

Choose your message recipient
Next you will decide if you want to send a message to a group or an individual. To send a message to a group, press 1. To send a message to an individual, press 2.

If you choose 1, "Send a Message to a Group," you will be presented with a list of the groups that you belong to. Each group will correspond to a number. Press the number that corresponds to the group you want to send a message to. If you belong to more than 9 groups, you can press "#" (pound) to hear the next nine groups.

If you choose 2, "Send a Message to an Individual," you must enter up to five characters of the user's handle. After you have done this, the Voice Message System will search through your address book for a handle that matches. Each handle will correspond to a number. Press the number that corresponds to the individual's handle that you want to send a message to. If there are no matching handles in your address book, you can press 1 to search all the matching handles in Upoc.

After you select a group or individual to send a message to, you must press 2 to send a text message. Once you do that, you are ready to compose your message.

Compose your message
Composing a message on Upoc's Voice Message System is similar to the way you input names and phone numbers on your mobile phone. You enter letters and numbers by pressing the appropriate keys on your phone. It's easy. Each key -- except the "*" (asterisk) key, which is backspace -- has more than one value. For example, pressing the 2 key once gives you the letter A. Twice gives you the letter B. Four times is the number 2. Five times and you're back to A. When you hear the letter or number you want to use, just hit the pound key to advance to the next letter.

To enter a space to separate words, press pound twice (once to advance to the next letter, once again to indicate the end of a word). Once you do, you'll hear the word repeated back to you. To backspace, press the star key. You can find punctuation on the 1 key. Keep pressing 1 and you'll hear a selection of punctuation marks.

Hit 0 for the number zero, and for a list of common phrases like "running late." You can review your message at any time by pressing pound three times. You can then send your message, continue it or start again.

Remember, there's a 120-character limit on these messages, too. When your message is finished, press pound three times after entering the last letter (ie., once to advance to the next letter, once again to indicate the end of the word, and a third time to indicate the end of the message).

Here's a guide to the different values for each key.
Guide to buttons used in text-entry mode:
1: ("1",".","!","?",",","$","/","#","@")
2: a, b, c, 2
3: d, e, f, 3
4: g, h, i, 4
5: j, k, l, 5
6: m, n, o, 6
7: p, q, r, s, 7
8: t, u, v, 8
9: w, x, y, z, 9
*: <backspace>
#: advance to the next letter, advance to the next word, done (replay message)
0: "0," preset phrases (by pressing 0 multiple times, you can scroll through the following preset phrases):

Meet at
Running late.
Change of plans.
Call me!
Where are you?
I'm waiting!
What's the plan?
Where is
I'm home.
Peace out.

MMS picture messages
If you have an MMS-capable phone and your carrier supports picture messaging (click here to check), you can exchange pictures with Upoc groups directly from your phone! Check out all the picture message groups on Upoc!


	Sending MMS
	From your phone, send an MMS to the grouphandle@upoc.com with a picture message in it. The message will go out to everyone in your group with an MMS-capable phone, and it will appear in the group's message history. You can add text to the message, too. The text and the picture will show up in the group message history and your message history.

	MMS Shortcuts
	If you're MMS-capable, when you join a group that has MMS turned on (on the group details page it will say "allows pics"), you'll get an MMS from the group that you can store in your address book for easy sending. Replying to that MMS will send a message to the group, so save the e-mail address in it under your group's name.

	MMS Alerts
	If you want to be warned via SMS before downloading an MMS, you should go to the "My Messages" link under the Settings panel. Check the box next to "Alert me before delivering MMS." When a new MMS is sent to you or a group you're in, you will receive a notification MMS telling you the cost of the message download, the sender's handle, the group's handle and any text that is included in the MMS. You can retrieve the MMS by replying to the SMS or by going to the Web if you don't want to be charged.

	Size Limitations
	Your carrier may limit the size of messages you can send. Check with your carrier to find out what size they support. Make sure that the total message size is below 100k -- that's Upoc's maximum size limit for MMS.

invites
It's easy to invite friends to join your groups and channels, whether they're Upoc members or not.

Sending Invites
Here's how to send an invite:

From Upoc.com, log in and click the "Send an Invitation" link under the Members panel. Select the group or channel from the dropdown list and enter your friend's mobile phone number. Note: this must be a 10-digit mobile phone number in the United States or Canada. If you do not know your friend's mobile number, then just enter their e-mail address and we'll send an invitation by e-mail. You can also invite an existing Upoc member by entering their Upoc handle.
Via SMS: Reply to the group shortcut message with the word "invite" and your friend's mobile phone number or Upoc handle. We'll send your friend an invitation via SMS.
Example: "invite 9175551212"
By going to your address book, you can also select one or more members to invite to a specific group or channel.

Please see SMS help for more info.

Responding to Invites
When someone invites you to join a group or channel, we'll send you a message letting you know. You can respond three ways:

Reply to the text message
Reply from your personal home page on Upoc.com
Reply via the Voice Message System at 973-242-1550

settings/your profile
On the Settings page, which is accessible from the top nav, you can:

Update your mobile phone number
Switch message delivery to your phone On or Off
Switch message delivery to your e-mail On or Off
Change your password
Edit your "Message Options"
Add personal information to your profile so other members will know more about you, including:
- Your name
- Your birthday
- Your e-mail address
- A personal message
- Your icon, which will show up in message history next to messages that you sent
- A profile picture (Pictures cannot contain nudity or other adult content. Upoc reserves the right to remove your picture at any time if the content is objectionable.)

You can always edit or remove any information that you provide and you can also choose which information will show up in your profile for other members to read. Please note that Upoc does not recommend you share your personal info with people you do not know. You should always be safe when disclosing information such as your phone number, e-mail address or full name.

The public groups, private groups, and channels you belong to are automatically displayed on your Profile page. Don't worry; if you belong to any secret groups, we won't display them to others.

Premium Profile Pics
If you are age 18 or over and you have a validated mobile phone registered to your Upoc account, you can download either your own profile pic or another member's profile pic to your phone. The member whose pic you download must also be 18 or over.

The cost per download is $0.99, and is not be available on all carriers.

Via Upoc.com
You can find the link to download Premium profile pics by going to Settings > My Profile, by going to Settings > Overview, or by going to Members > Find a Member and viewing that member's profile.

When you select a pic to download, you will receive an SMS with download instructions and a URL in it. Go to that URL from your WAP browser and successfully download the pic. You will be charged $0.99 for the download.

Via WAP
You can find the link to download Premium profile pics from Settings or under View Profile after doing a member search.

When you select a pic to download, you will receive an SMS with download instructions and a URL in it. Go to that URL from your WAP browser and successfully download the pic. You will be charged $0.99 for the download.

Via SMS
To download a Premium profile pic via SMS, send GET PIC followed by the handle of the member whose pic you want to download to the shortcode 8762. You can also reply to a message from that member with the command GET PIC. Or, if you send .INFO [member handle] to 8762 to see that member's profile, you can then reply to the results message with GET PIC.

You will then receive an SMS with download instructions and a URL in it. Go to that URL from your WAP browser and successfully download the pic. You will be charged $0.99 for the download.

Updating your handle
To change your handle, e-mail Upoc Customer Support at feedback@upocnetworks.com , or send an SMS to the handle Monitor. Include your password and what you want your new handle to be.

turning messages on and off
When you join a group or channel, your default status is On, which means that you are able to receive text messages on your mobile phone. If you switch to Off, your messages will be available on Upoc.com, but will not be delivered to your phone.

From Upoc.com, you can switch messages On/Off for specific groups and channels right from your home page (click the SMS Delivery link under the "Quick Settings" panel. You can switch all of your Upoc messages On/Off by clicking Settings and going to "Message Options" and checking or unchecking the SMS delivery box.
From the Voice Message System at 973-242-1550, you can switch your Upoc messages On/Off by selecting option 4 from the main menu and following the simple instructions.
You can also turn messaging On/Off by sending an SMS with the command word "On" or "Off" to your carrier's shortcode. SMS commands allow your phone to act as a remote control for your account. For a complete list of SMS commands, click here. Please note that SMS commands are not compatible with all carriers.
You can have your messages sent to your e-mail instead. In your Settings, go to "Message Options" check the box to receive Upoc messages via e-mail.

quitting groups and channels
If you no longer want to be a member of one of your groups or channels, there are several ways to quit:

From Upoc.com -- the "My Communities" panel on the right nav
From the Voice Message System -- after you log in, select option 9 from the main menu and follow the simple instructions
To quit a channel via SMS, simply reply to any channel message with the word "quit"
To quit a group via SMS, send "quit" to the group shortcut or send a message to Upoc with the text "quit grouphandle"

Here's an example. To quit a group with the handle "chat4fun" just type:
quit chat4fun

You can't quit a group that you own. You must disband it.
See Group Founder Responsibilities.






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